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Friday, 6 February 2015

IBM Connections Cloud wiki : Troubleshooting Administration : Cheat Sheet: Firewall Settings for IBM Connections Cloud S1

IBM Connections Cloud wiki : Troubleshooting Administration : Cheat Sheet: Firewall Settings for IBM Connections Cloud S1:



'via Blog this'



Really good cheat sheet for IBM connections cloud services.



IBM Connections Cloud (Connections Cloud) is a cloud based messaging and collaboration suite of services, located outside of your company's network, on the internet.  You must work with your network team to update your firewall settings according to the table below, in order to allow users in your company to use the Connections Cloud S1 applications: Collaboration tools, Notes mail, Document editors, web Meetings and mobile apps. PDF of this artlce available in Attachments below.

Table - configure Firewall settings for Connections Cloud S1

Port/protocol
direction
Top level domains to allow
Why?
 Port 443 /HTTPS
in/out
North America:
apps.na.collabserv.com
webchat.na.collabserv.com
downloads.na.collabserv.com
stmeetings.na.collabserv.com
*.na.conferenceservers.com
admin.notes.na.collabserv.com
api.notes.na.collabserv.com
mail.notes.na.collabserv.com
notes.na.collabserv.com
traveler.notes.na.collabserv.com
mobileadmin.notes.na.collabserv.com
*.akamaiedge.net

Asia Pacific:
apps.ap.collabserv.com
webchat.ap.collabserv.com
downloads.ap.collabserv.com
stmeetings.ap.collabserv.com
*.ap.conferenceservers.com
admin.notes.ap.collabserv.com
api.notes.ap.collabserv.com
mail.notes.ap.collabserv.com
notes.ap.collabserv.com
traveler.notes.ap.collabserv.com
mobileadmin.notes.ap.collabserv.com
*.akamaiedge.net

Europe:
apps.ce.collabserv.com
webchat.ce.collabserv.com
downloads.ce.collabserv.com
stmeetings.ce.collabserv.com
admin.notes.ce.collabserv.com
api.notes.ce.collabserv.com
mail.notes.ce.collabserv.com
notes.ce.collabserv.com
traveler.notes.ce.collabserv.com
mobileadmin.notes.ce.collabserv.com
File sharing, communities, instant messaging, meetings, email and calendar, administration, document editors and mobile apps accessing the service over the internt.

Traveler domains required only for Traveler subscription.

Note: *.akamaiedge.net required for the Akamai accelerated network.


(optional)
Port 80
HTTP
in/out
same as Port 443 above
Same as Port 443 above.

You can allow connections over TCP/IP port 80 (HTTP). If clients connect over HTTP, they are redirected to HTTPS.
Port 1533/Virtual Places (VP)
in/out
North America:
im.na.collabserv.com

Asia Pacific:
im.ap.collabserv.com

Europe:
im.ce.collabserv.com
Instant messaging community in the service.

Port
1352
NRPC
Outbound
North America:
notes.na.collabserv.com


Asia Pacific:
notes.ap.collabserv.com


Europe:
notes.ce.collabserv.com
Allow IBM Notes clients and Domino servers to connect to the service 


Passthru server host names (Inbound only)
for example:
pthru1.renovations.com 
pthru2.renovations.com


Note:  IBM SmartCloud Notes will leverage the Akamai accelerated network at a future date.
Port 1352 NRPC
Inbound
North America, Asia and Europe:
Passthru server host names
for example:
pthru1.renovations.com 
pthru2.renovations.com


Only applies to Hybrid
allow Passthru servers connect to on-premisesdirectory synchronization servers and mail hub servers. 

for example:
dirhub.renovations.com 
mailhub.renovations.com
Port
25/
SMTP
in/out
North America
smtp.notes.na.collabserv.com

Asia Pacific:
smtp.notes.ap.collabserv.com

Europe:
smtp.notes.ce.collabserv.com
allow SMTP servers to route internet mail to Connections Cloud service users.
(optional) Port 25 inbound to allow company SMTP servers to route mail from service users to the internet.

Port
465/IMAP
out
North America:
  submit.notes.na.collabserv.com

Asia Pacific:
  submit.notes.ap.collabserv.com

Europe:
  submit.notes.ce.collabserv.com
IMAP clients send mail. This setting is only required if IMAP clients are used.
Port
993/IMAP
in
North America:
  imap.notes.na.collabserv.com

Asia Pacific:
  imap.notes.ap.collabserv.com

Europe:
  imap.notes.ce.collabserv.com
IMAP clients receive mail. This setting is only required if IMAP clients are used.
Port
990 (60000 - 61000)/
FTP
 PASV (FTP)
in/out

North America:
ftp.notes.na.collabserv.com
ftp.na.collabserv.com

Asia Pacific:
ftp.notes.ap.collabserv.com
ftp.ap.collabserv.com

Europe:
ftp.notes.ce.collabserv.com
ftp.ce.collabserv.com
  • Temporary requirement for clients thattransfer mail files to the service over FTP - SmartCloud Notes Hybrid environments only
  • Client that downloads journal filesconnects to the service over FTP
  • Client that uses the integration server for provisioning connects to the service over FTP


Note:  The host name *.lotuslive.com has been transitioned to *.collabserv.com  Connections to the service through *.lotuslive.com are redirected to *.collabserv.com Add the new domain *.collabserv.com or  to your firewall configuration, but keep the lotuslive.com configuration, if you currently use it. 

IBM Connections Cloud is a multi-tenant service.  Most of the Connections Cloud S1 services, use an accelerated network technology, with over 75,000 edge servers in order to provide high availability to the service for its users worldwide (SmartCloud Notes and IBM Notes connecting to instant messaging in the service will leverage the accelerated network in the future, tbd).  In order to benefit from the accelerated network, using DNS names is recommended.  An IP address range may be used, however the range will be very large and is subject to change.  Contact support@collabserv.com if an IP range must be used.

Additional Cheat Sheets and Resources:



1 comment :

  1. Also this is used for IBM Connections Video Chat
    Europe:
    Port 3478 stavturn.ce.collabserv.com
    STUN, HTTPS

    ReplyDelete

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